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For Johor Bahru customers, Please contact us after your order with your order no to arrange for self collect. Singapore ( Purchases over $ 1000 ) 7) Customer Pick up.Īt the present moment, we only can handle customer pick up at Johor Bahru area only. ** For Bulk / Heavy items to East Malaysia it will be shipped out via POS LAJU SEA Shipment **

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We provide FREE SHIPPING for the following Įast Malaysia ( Purchases over $ 1000.00 ) Please subscribe to our Newsletter and follow us on our social media platform for latest promotion. Prices reflected on the website is the final price that you have to pay without any additional shipping charges. Free shipping means that we will take care of all the shipping / delivery charges of the products to your door step. For sea shipment, the estimate arrival time is about 30 day.įrom time to time, we might offer “ FREE SHIPPING” to some of our products. For Bulky or heavy items, for example ,salts, rocks, sands and chiller above 9kg, it will be using PosLaju Sea shipment for postage to East malaysia. 5) Free Shipping promotionįor West Malaysia delivery, we offer free shipping for orders amount rm 500 & above and for East Malaysia and Singapore customers, Order amount RM 1000 & above. If any of the country is not included in the checking out, please send us an email with the items that you are interested in buying, and we will check and advise you on the shipping accordingly. We can ship internationally worldwide, however as we are unable to provide shipping fees online for all of our products, please contact us under the contact us page with the items you are interested in for the shipping price quote. Customer will receive both an email notification as well as a SMS notification on their registered phone on once their order has been shipped. A tracking number will also be provided to the customer to enable them to track their own parcel. 3) Small parcel – local shipment within Malaysiaįor smaller items, in order to helps our customer save on the shipping charges, we offer local registered article postage by Airpak Express. Customers is advise to check with the courier company with the tracking number provided for exact detail. However subject to clearance, it might take a day or two more before the parcel reach your doorstep. Usually for East Malaysia ( Sabah, Sarawak ) and Singapore, the parcel will take longer about Two to Three day for it to arrived. 2) Local shipment within Malaysia – East Malaysia / Singapore The main courier company which we use is Airpak Express, however at time due to certain circumstances, we may use other courier company for example, poslaju, GDEX, ect to send your parcel. Customers will be advised of the contact info for them to contact the courier company to check on their delivery status. However, due to some circumstances there might be chances that the courier company might take longer than usual to make their delivery. Customer will be provided with the information of the courier company together with a parcel tracking number via an email which they are registered with to enable them to track their parcel via their email and via SMS text message send to their registered phone no. Next day delivery Door to Door courier with major courier company in Malaysia once notification of the parcel has been send. Presently all products sold on will be arranged and shipped out as soon as possible upon receiving confirmation of orders.Īll shipping of products sold on will be shipped either the following method 1) Local shipment within Malaysia – West Malaysia